Policies
Store Policies
At Special Tea-Wellness we value transparency and want to ensure that your experience with us is seamless. Below are our store policies:
Shipping Policy We aim to ship your orders within 3-5 business days after purchase. Please note that shipping times may vary depending on your location and selected shipping method. We’ll provide tracking information as soon as your package is on its way.
Return & Refund Policy Your satisfaction is important to us! If you’re not happy with your purchase, you may request a return or refund within 30 days of receiving your order. Products must be unopened and in their original condition to qualify for a return. Please contact our customer service at specialteawellness1@gmail to initiate the process.
Privacy Policy We respect your privacy and are committed to protecting your personal information. Any data you provide is used solely to process your orders and improve your shopping experience. We will never share or sell your information to third parties. For more details, visit our Privacy Policy page.
Ethical Sourcing We proudly stand behind our commitment to ethical sourcing. All herbs are either grown organically, wildcrafted, or locally and responsibly procured. Your wellness and the planet’s health are our priorities.
Contact Us If you have any questions about our policies or need further assistance, please don’t hesitate to reach out to us at our customer service at specialteawellness1@gmail. We’re here to help!